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Trustlinked

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Privacy Policy

Effective Date: 14 April 2025

Last Updated: 28 April 2025

 

  1. Introduction

This Privacy Policy explains how Trustlinked Ltd (‘Trustlinked’, ‘we’, ‘us’, or ‘our’) collects, uses, stores and protects personal information. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and other applicable data protection laws. This Policy applies to: website visitors, customers, suppliers, and business partners.

 

  1. Company Information

Trustlinked Ltd

Registered Office: First Floor, Office 3, Hornton Place, London, W8 4LZ, United Kingdom

Business Address: Bul. Aleksander S. Pushkin 36, First Floor, Office 2, Pavlovo, Sofia, 1618, Bulgaria

Company Number: 16384961

Email: info@trustlinked.com

 

Trustlinked Ltd acts as the Data Controller for personal data collected and processed in connection with its business operations.

 

  1. Information We Collect

We may collect and process the following categories of information:

  1. a) Information you provide directly: name, email address, phone number, company name, job title, billing details, and correspondence.
  2. b) Information collected automatically: IP address, browser type, device information, cookies, and analytics data.
  3. c) Information from third parties: vendor or distributor contact details and data from professional platforms such as LinkedIn.

 

  1. How We Use Your Information

We use personal data to: respond to enquiries, manage accounts, process quotes, deliver services, send communications, improve our website, and comply with legal obligations.

 

  1. Legal Basis for Processing

Processing is based on: contractual necessity, legitimate interest, consent, and legal obligation.

 

  1. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this Policy, typically up to 7 years from the end of the business relationship unless required longer by law.

 

  1. Data Sharing and Transfers

We may share data with trusted service providers, vendors, and regulatory authorities. We use Microsoft 365 for data hosting and email. Data may be securely transferred to servers in the UK, EU, or US under appropriate safeguards.

 

  1. Cookies and Website Analytics

Our website uses cookies to enhance functionality and analyse usage. You can manage cookies via browser settings. Analytics data is collected in aggregate form and does not identify individual visitors.

 

  1. International Data Transfers

As Trustlinked Ltd operates in both the UK and Bulgaria, data may be processed or stored in either location under GDPR-compliant safeguards.

 

  1. Data Security

We implement technical and organisational measures including encryption, access control, and secure Microsoft 365 cloud storage.

 

  1. Your Rights

You have the right to access, correct, delete, restrict, or object to processing of your data. You may withdraw consent and lodge complaints with:

UK: Information Commissioner’s Office (www.ico.org.uk)

Bulgaria: Commission for Personal Data Protection (www.cpdp.bg)

 

  1. Marketing Communications

You may receive updates about our services if you have opted in or are an existing business contact. You can opt out at any time by emailing info@trustlinked.com.

 

  1. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.

 

  1. Contact Us

Data Protection Officer (DPO)

Trustlinked Ltd

Email: info@trustlinked.com

Address: First Floor, Office 3, Hornton Place, London, W8 4LZ, United Kingdom